Home Services
AI voice agents for home services
GolmTech builds AI receptionists for HVAC, plumbing, electrical, and home services companies, voice agents that answer every call 24/7, book jobs, and route emergencies to your on-call tech.
Every missed call is a lost job. With an AI voice agent, after-hours calls become booked appointments, synced with field-service platforms like ServiceTitan, Jobber, and Housecall Pro through our automation expertise.
The Problem
The phone problem every home services business has
The problem is simple: your phone rings more than your team can answer, and every unanswered ring is a job that goes to a competitor.
Missed Calls Are Lost Jobs
When a homeowner with a broken AC can't reach you, they call the next company on the list. Businesses miss a large share of inbound calls, and in home services, every one of them is revenue walking to a competitor.
After-Hours Is When Emergencies Happen
Pipes burst at midnight and furnaces die on Sunday. Voicemail doesn't book jobs, an AI voice agent answers every after-hours call, books the appointment, and escalates true emergencies to your on-call tech.
Your Office Manager Is Drowning
Booking calls, dispatch questions, reschedules, "where's my tech?", the phone never stops. Let the AI agent absorb the routine calls so your office team can focus on the complicated ones.
Capabilities
What your AI voice agent handles
Your AI voice agent handles the four call types that fill a home services phone line: bookings, dispatch questions, quote requests, and emergencies.
Appointment Booking
The agent qualifies the job, offers available time windows, and books it, straight into your schedule, with a confirmation to the customer.
Dispatch & Status Questions
"When is the technician arriving?" and "Can I reschedule?" get handled instantly, without interrupting your dispatcher.
Quote & Estimate Intake
The agent collects job type, property details, and photos requested via text follow-up, then books the estimate visit or routes the request to your team.
Emergency Routing
Flooding, gas smells, no heat in winter, the agent identifies true emergencies and follows your escalation protocol, transferring to your on-call tech when it matters.
Call Flow
What happens on every call
The agent answers, works out what the caller needs, then books the job, routes a true emergency to your on-call tech, or syncs the record into your field software.
Integrations
Integrated with your field service software
Yes, your voice agent can work with the field-service platform you already run on, including ServiceTitan, Jobber, and Housecall Pro. A voice agent that only takes messages just moves the typing to your office manager; ours creates the job, the customer record, and the notification the moment the call ends.
This is where GolmTech is different from voice-AI-only vendors. We're a Zapier Platinum Solution Partner with nearly 100 integrations published on Zapier's marketplace, and we also build on Make.com and n8n , so connecting your phone line to your field-service software, CRM, and review tools is exactly what we do all day.
Learn more about our integration and automation services →FAQ
Home services voice agent FAQ
How does an AI voice agent book jobs into ServiceTitan or Jobber?
The voice agent collects the caller's details, service needed, address, preferred time, and we connect it to your field-service platform through the integration layer we build with Zapier, Make.com, or n8n. The result: the call ends and the job, customer record, and notes already exist in ServiceTitan, Jobber, or Housecall Pro, with your team notified. As a Zapier Platinum Solution Partner, building these integrations is our core expertise.
How much does an AI receptionist for a home services business cost?
Pricing depends on your call volume and how deeply the agent integrates with your systems, a simple after-hours answering agent costs less than a fully integrated booking, dispatch, and CRM build. Book a free discovery call and we'll scope your setup and give you a clear quote for your specific business.
Will customers know they're talking to an AI?
Modern voice AI sounds near-human, and most callers simply experience a fast, helpful receptionist that answers on the first ring. We recommend being transparent, the agent can introduce itself as an automated assistant, and in practice callers care far more about getting booked quickly than about who answered. Anyone who prefers a person can be transferred to your team.
What happens with emergency calls, like a burst pipe at 2 AM?
We design an emergency-routing path into the conversation flow. The agent asks the questions that identify a true emergency, flooding, no heat in winter, gas smell, and then follows your protocol: transferring straight to your on-call technician, sending an urgent alert, or booking the first available emergency slot. Routine after-hours calls get booked for the next day without waking anyone up.
Can the AI agent handle quote requests and pricing questions?
Yes, within the boundaries you set. The agent can share the standard pricing you approve (like service-call fees), collect the details needed for an accurate quote (job type, property details, photos requested by text follow-up), and book an estimate visit. For anything beyond its scope, it captures the request and routes it to your team instead of guessing.
Stop sending jobs to voicemail
Book a free discovery call and we'll map out an AI voice agent for your home services business, or email us at info@golmtech.solutions.
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